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Privacy Policy

Welcome to the Black Spark Luxury Title Agency website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Website or use our services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our Website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

1.1. Personal Information: We may collect personal information that you provide directly to us when you:

  • Contact us through our Website or any communication channel (e.g., email, phone, or chat).
  • Register or create an account on our Website.
  • Subscribe to our newsletters or other marketing materials.
  • Fill out forms, surveys, or other interactive features on our Website.

The types of personal information we may collect include, but are not limited to:

  • Name
  • Contact information (e.g., email address, phone number, mailing address)
  • Title, occupation, or company information
  • Payment information (for transactional purposes)
  • Any other information you voluntarily provide to us.

1.2. Usage and Technical Information: When you interact with our Website, we may automatically collect certain information about your device and browsing activity. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages visited
  • Time and date of access
  • Clickstream data
  1. How We Use Your Information

We use the information we collect for the following purposes:

2.1. Service Delivery: To provide and improve our services, process transactions, and deliver the services you request from us.

2.2. Communication: To respond to your inquiries, provide customer support, and keep you informed about our services, promotions, and updates.

2.3. Marketing: To send you marketing communications that we believe may be of interest to you, provided you have opted-in to receive such communications.

2.4. Analytics: To analyze trends, usage patterns, and user preferences to enhance the user experience and improve our Website’s performance.

2.5. Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

  1. Sharing Your Information

We may share your personal information in the following circumstances:

3.1. Service Providers: We may disclose your information to trusted third-party service providers who assist us in operating our business, such as payment processors, IT service providers, or marketing partners. These third parties are bound by confidentiality obligations and are not permitted to use your personal information for any other purpose.

3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

3.3. Legal Requirements: We may disclose your personal information if required by law, legal processes, or enforceable governmental requests.

  1. Security of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee its absolute security.

  1. Your Choices

5.1. Opt-Out: You may choose not to receive marketing communications from us by following the unsubscribe instructions in the emails we send.

5.2. Access and Correction: You have the right to access and correct the personal information we hold about you. If you need assistance updating or deleting your personal information, please contact us using the information provided below.

  1. Children’s Privacy

Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Website and updating the “Last Updated” date.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

Please review this Privacy Policy regularly to stay informed about how we are protecting your information.